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How Rooted Works with Apple Business


Rooted Consulting is a proud member of the Apple Consultants Network. We are a Louisiana based company established in 2014. Our team has a broad experience with Desktop Support, Mobile Device Management and server infrastructure management. 

Full List of Certifications

Meet Our Staff

We'd love to hear from you

Christopher Holmes







Daniel Allen






Jared Stepp

Email jstepp@rootedconsulting.org




Mark Tassin

Email mtassin@rootedconsulting.org




How to engage Rooted Consulting

Apple Business Team connects with a lead that might be a good fit for Rooted Consulting.

Apple Business Team reaches out to setup a hand-off call with the Rooted team.

  • Email: support@rootedconsulting.org (Our team works as a unit. Our ticketing system allows us to monitor, manage, and make sure that customers are taken care of. We do not check work emails for support engagements.)

  • A Rooted Consultant is assigned and responds.

  • A call is scheduled with Apple and Rooted Consulting. We use Calendly to schedule appointments. Links for staff are found above

  • To protect customer privacy please don’t include any personally identifiable information. Just let us know you have a lead.

The Customer Hand Off Call

  • During the call please don’t share personally identifiable information.  Rooted Consulting has an onboarding process that gathers any relevant information to engage in a consulting relationship. The customer can share contact information with Rooted Consulting on the kick off call if they choose to.

  • During the call we will Identify customers technology concerns.

  • Discuss high level needs (Deployment, Consulting,  training, etc)


  • Identify customer timeline for technical service delivery

  • Schedule Customer kick off call.

Scoping and Estimate

  • Rooted Scope of Work (SOW) created and sent with Estimate for customer review.

  • SOW and Estimate amended, if needed, and customer signs off.

  • Delivery is scheduled.

The Customer Kick Off Call

  • Apple will introduce Rooted as a member of the Apple Consultants Network and as a technical solutions provider. Rooted will then lead the conversation.

  • Rooted Consulting will start with an overview to be sure they understand the customer's goals and needs

  • We will wrap up the call and discuss next steps.

Engagement is Delivered

  • Rooted will engage the customer, document the work performed, and amend SOW if any additional issues occur.

  • Customer will sign the SOW to verify all work has been completed.

  • When the last day of delivery is performed, a Post Engagement Report will be completed. The report will be sent to the Apple Business team and include a summary of the engagement.

  • A customer will receive a Post-Project Review available here

Post Project Report

  • Rooted Consulting will share the post project review with the Apple Business team to share any opportunities for follow up and/or post engagement sales opportunities.