Support Agreements
Our retainer plans are for clients who would prefer to pay a fixed amount each month at a discounted rate. In return, we provide monitoring, phone support, remote support, and-or staff onsite weekly. Retainers do not cover the costs of implementing new technologies, as these are project based. However we do offer special project pricing as a value added feature of this plan.
- Discounted monitoring for client computers and servers.
- In this plan we offer a discounted rate of $99 per hour for pre-set hours that we determine at the beginning of the agreement. Any hours above and beyond the pre-set time in the agreement will be billed at $120.
- This plan includes pre-set time for FLEXdesk, remote support and onsite checkups. We normally start this plan at ten hours per month.
- Additional services can be added to this plan. Speak with a consultant to find out more.