Brent Robideaux Bio

Brent L Robideaux, Consulting and Systems Specialist

Brent is a customer success manager for Rooted Consulting.  For the last 5 years he has been part of the communications industry providing a warm and individualized experience for professional and consumer clients.  Brent is respected amongst his peers for being hardworking and cooperative.  He thrives and often leads team based consulting projects to deliver the best customer experience possible. Brent continues to focus on his career on improving customer service relations, expanding his knowledge base in information technology, and mentoring others to achieve success.

Professional Experience

  • The AARP annual conference was held in New Orleans September 2012.  Brent helped facilitate initial set up of several hundred iPad’s for the AARP members.
  • At The Orchard, an Apple Specialist and Apple Authorized Service Provider, Brent oversaw and maintained the influx of inventory to and from various store locations.
  • Brent led team members at The Orchard as a retail manager.  The customer experience was always at the forefront of Brent’s leadership, and with integrity, this allowed his team to be successful.

Certifications

Apple Certified Support Professional 10.11

Apple Certified Support Professional 10.10

Mac Integration 10.10

Mac Management 10.10

Education

Computer Science Major, the University of Louisiana at Lafayette (UL)

Professional Associations

Apple Consultants Network