Our staff is driven to provide the best customer experience possible. Each staff member knows that what you do with technology each day is critical to your business. Every consultant works hard to get you the best solution possible so we get you back up and running and making sure things stay that way. We have invested heavily in training our staff so we can provide you with the best possible support.
Stephen Monroe, CEO
Stephen is a managing partner of Rooted Consulting. He has an Associates Degree in Industrial Electronics. Stephen has worked in a variety of industries from insurance and non-profit to IT and beyond. He has extensive experience in anything that runs on electricity. While Stephen has a vast knowledge of pro apps, audio, and video production, along with print media production and edits. He is our go-to person for network, routing, system design and architecture. Stephen maintains multiple certifications: Apple, Cisco Meraki, Filewave, Nest, and Kerio are just a few.
Jeramy is a managing partner of Rooted Consulting. He started his career at The Orchard as an onsite consultant. He helps to lead the team by maintaining great business relationships with our Small Businesses, Education, and Enterprise customers. With a background in Pro Apps, Music, Video production and IT he is well poised to work with clients of varying backgrounds and needs. Jeramy is Apple Certified in both the OS X and iOS Deployment
Christopher Holmes, CTO
Christopher Holmes has an Associates Degree from Louisiana State University and is working on his Bachelors Degree from New Orleans Baptist Theological Seminary. He began his career in 2008 when he joined The Orchard, as CTO and later became CEO of The Orchard Solutions it’s subsidiary. Christopher is a regular speaker at MacTech events and served on the Apple Consultants Network Advisory Council (2012-2015).
Allen Hancock, Independent Consultant
Allen Hancock is a member ACN Advisory Council member who received his Bachelor’s in Early Childhood Education at the University of Missouri-Columbia. This background in education keeps him coming back to MacTech. Allen started the Mac Consulting Group, where he found his thrill in helping clients make the most of their computing experiences. After selling MCG to The Orchard, he continues to do what he loves most: help make happy customers.
Brent Robideaux, Business Manager
Brent began working for The Orchard in the inventory department and move up to VP of Retail sales. In 2015 he left to join the Rooted team as the Customer Success Manager. He works to make sure all of our clients are taken care of and helped in a timely manner.
Daniel married his wife in January of 2013 and graduated with a bachelors degree from Nicholls State University in December of that year. He has been a Mac user for over 10 years and has enjoyed helping people understand the system. In that time, he has also worked in landscaping, construction, and the oil industry. Daniel is Apple certified and began working at Rooted in October of 2015.
Tommi is a recent addition to the Rooted Consulting team. She will be scheduling and overseeing the implementation of the company’s training classes. She is also in charge of marketing available training opportunities to potential clients via direct and online sales. Tommi is committed to creating a great customer experience. She is looking forward to engaging with our customers and connecting them with our class offerings.