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How To 

Get Support

Wondering how to get support? We have made an easy how-to guide on how to submit a support ticket to our consultants.

 

Consulting

Consulting is in our DNA. Our team takes the time to listen and hear what our clients really need to be productive. We troubleshoot the issues at hand, and provide relevant solutions that scale with you. Our entire team works hard to stay current with industry certifications so that we solve problems faster.  Since 2008 we have been proud members of the Apple Consultants Network. 

Training

At Rooted, one of the reasons we are able to provide our services is because we are certified not only to manage, but train industry professionals in the same task. We offer multiple courses from macOS Support Essentials to Apple Deployment and more. 

Our staff is ready to help you get to the next level in your training.  

Rooted Care

We believe you should about problem before they occur. RootedCare, our best in class monitoring software, is a background application which checks your computer at a set frequency and notifies our ticketing system when potentials issues appear. This active monitoring allows us to take proactive measures when problems arise and provides you peace of mind.

 

Working 

With

Apple

Are you a member of the Apple Sales Team and would like more information on how to work with Rooted Consulting. Click Below for more details.

What our clients are saying about us

“I have a small business. My entire law office is Apple. Rooted Consulting is great. While I do not have many problems, it seems like when I do, I need immediate help. The team at Rooted is professional, knowledgeable and, most importantly, responsive. I look forward to a continued relationship with them.” 

—  Thomas Davenport Law Firm

 
 
 
 

TeamViewer

Click Link to download for Remote Support

Rooted Care

Download package for Proactive Monitoring

SLA

Click to view our

Service Licensing Agreement 

Fee Schedule

View below for info on our payment structure 

Recommended

Hardware

View our list of Devices we recommend 

GET IN TOUCH

Open Monday - Friday 9-5pm CST

Closed On Weekends

855-234-7062

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Submit a Ticket Here

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